Contact information

We are here to help! Whether you have questions about order tracking, sizing guidance, returns, or product details, please feel free to reach out to us. Our customer support team is dedicated to providing you with the best shopping experience.

How to Reach Us

Email: service@bloomlune.com

Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within 24 to 48 business hours. If you do not see a response in your inbox, please check your spam or junk folder.

Send Us a Message
Please include the following information in your email so we can assist you more efficiently:

Your Full Name

Order Number (if applicable, e.g., #BL1001)

Detailed description of your inquiry or issue

Clear photos or videos (if reporting a damaged or wrong item)

Frequently Asked Questions
Before reaching out, you might find an instant answer in our store policies:

Order Tracking: Check your shipping confirmation email for your tracking number and link.

Returns & Refunds: Review our Return Policy for eligibility, 30-day timeframes, and shipping instructions.

Size Guide: Please refer to the size charts available on each product page before placing your order.

Thank you for shopping with bloomlune!